Hello! Our experience traveling from Turkish Airlines HEL Terminal was fantastic. From check-in to boarding, everything went smoothly. The staff was polite, and we felt at ease. Security was easy, and the terminal was big and up-to-date. We did some last-minute shopping before our flight. The waiting lounges were comfortable, and the Wi-Fi was excellent! The Airlines once again proved to be more than we expected with great service and tasty food. The entire journey was hassle-free, and we enjoyed it immensely. We would strongly recommend traveling through Turkish Airlines for a pleasant and hassle-free experience!

Smooth Check-in Experience

One of the most crucial aspects of any trip is the check-in process. When we arrived at Helsinki-Vantaa Airport, we were pleasantly surprised by how organized and efficient the Turkish Airlines check-in counters were. The queue was well-managed, and within minutes, we were at the counter. The airline staff was incredibly friendly and professional. They greeted us with warm smiles, helped us check in our luggage smoothly, and even interacted with our kids, making them feel at ease. We had a stroller with us, and they provided clear instructions on how to check it in without any complications. 

Security and Immigration - Fast and Efficient

Going through security can sometimes be the most frustrating part of any journey, especially with kids. However, at Turkish Airlines the experience was different.

The airport staff was efficient, and the security screening was well-organized. Since we were traveling with children, the officers guided us to a family-friendly security lane, which was a relief. They were patient and understanding while checking our carry-ons, baby food, and other essentials. Immigration was also quick and straightforward. The automated passport control system worked seamlessly, and the entire process was smooth and stress-free.

Spacious and Modern Terminal Facilities

Once we passed through security, we had some time to explore the Turkish Airlines and we were impressed by how clean and modern it was. The terminal had large seating areas with plenty of comfortable chairs, making it easy to find a good spot to relax before our flight.

One thing we really appreciated was the number of charging stations available. With all our devices—phones, tablets, and laptops—we were able to charge everything before our long flight. The airport also had excellent Wi-Fi, which made it easy for us to check our emails, browse the web, and keep our kids entertained with cartoons.

Dining and Shopping Options

We always make it a point to try airport food whenever we travel, and Turkish Airlines did not disappoint. There were numerous restaurants, cafés, and grab-and-go options available. We stopped by a cozy café and had some delicious sandwiches and coffee while the kids enjoyed fresh juice and pastries. For those who prefer international cuisine, the terminal offers plenty of choices, from sushi to traditional Finnish dishes. Shopping was another highlight. Duty-free stores had a great selection of perfumes, cosmetics, and chocolates. We bought some last-minute gifts for our relatives before boarding our flight.

Family-Friendly Amenities

Since we were traveling with kids, we were happy to see that Turkish Airlines is extremely family-friendly. There was a dedicated play area where the kids could burn off some energy before the flight. The play zone had soft seating, slides, and toys, making it a great way for children to have fun.

The airport also had clean and well-maintained family restrooms with baby-changing stations, which made diaper changes quick and easy. For parents traveling with infants, there were designated nursing rooms that provided a private and comfortable space for feeding.

Boarding Process – Well-Organized and On Time

Boarding can sometimes be chaotic, but not at Turkish Airlines. The process was well-organized, and the airline staff was extremely professional. Families with children were given priority boarding, allowing us to settle into our seats before the general boarding process began.

Turkish Airlines crew members welcomed us warmly, assisted with our carry-ons, and ensured that the kids were comfortable. The attention to detail and the genuine hospitality made us feel valued as passengers.

In-Flight Experience with Turkish Airlines

Once on board, our journey with Turkish Airlines was just as delightful as our experience at Terminal. The seats were comfortable with plenty of legroom, and the in-flight entertainment system had a great selection of movies, TV shows, and games, which kept our kids occupied throughout the flight.

The meals served on the flight were delicious. Turkish Airlines is known for its quality in-flight dining, and they certainly lived up to their reputation. We enjoyed a tasty meal, and even our picky eaters loved the kid-friendly options.The flight attendants were friendly and attentive, making sure we had everything we needed throughout the journey.

Arriving at Our Destination – Smooth and Efficient

Upon arrival at our destination, the deboarding process was smooth. Our stroller was ready for pickup at the gate, and immigration was quick. Our baggage arrived promptly, and within minutes, we were out of the airport, ready to start our adventure. The seamless experience from check-in at Turkish Airlines to our final arrival made the entire trip stress-free and enjoyable.

Conclusion

Overall, our family had an amazing experience at Turkish Airlines. Every aspect of our journey was pleasant, from check-in and security to the terminal’s modern amenities and the comfortable in-flight experience. Traveling with kids can be challenging, but thanks to our journey was stress-free and enjoyable. If you’re planning to fly with Turkish Airlines through Helsinki Airport, you can expect a comfortable and smooth experience from start to finish.